PAYMENT OF GOODS

The Buyer undertakes to pay the ordered products along with delivery costs to the seller, the company Creaticon Ltd., using one of the following payment methods:

• Bank transfer - via a general payment slip or internet banking
• American Express®, Diners®, Mastercard®, Visa, and Maestro® 
• PayPal
• Airwallex

The purchase contract is concluded upon receipt of payment.

If paying by credit card, your data is protected by the CorvusPay system. Read more on the Privacy and Security page.

DELIVERY

Standard delivery 

• GLS delivery from Monday to Friday
• Tracked delivery
• Shipping to EU countries is €5.90, and orders over €50 ship for free
• Rest of the world: DHL (price calculated at checkout)

Except for pre-sale, most products are shipped within 2 to 3 working days and delivered within 1-2 working days from dispatch for most destinations.

Orders received are usually processed the next working day (Monday to Friday) and sent to the customer (recipient of the shipment) within 24 hours. The exception is during promotional and seasonal periods when, due to the increased number of orders, the preparation of shipments may exceptionally take longer than 24 hours.

After ordering, you will receive:

• an order confirmation via email, within a few minutes of confirming the order
• notification that the order has been sent by GLS or DHL via email with the shipment number, usually within 1 working day of confirming the order (except during pre-sale periods when the expected delivery time is longer)

You can track the shipment via GLS Parcel tracking or DHL Shipment Tracking.

If the contents of the shipment are damaged or otherwise do not correspond to what was purchased, contact us via email at info@skintegra.com without delay.